An order operations platform for suppliers. Handle intake, item checks, delivery tracking, and PO/invoice issuance in one place.
Why Dishour
Are these order problems still part of your daily workflow?
Incoming order channels
01
Orders get scattered across calls and texts
Text threads, call notes, and chat messages live in different places, so it is hard to know what has actually been processed.
Received order
Error found right before dispatch - reconfirming by phone
02
Quantity and item mistakes keep repeating
Ambiguous quantities and unclear item names get discovered right before delivery, which creates last-minute confirmation work.
Variable-weight items
Ribeye
Short rib
Adjusting totals manually in Excel...
03
Variable-weight pricing is painful to adjust
Products like meat and seafood require manual price updates once the actual delivered weight is known.
Document workload
Order sheet (Excel)
Created by hand every time
Tax invoice
Same data entered again
Final invoice
Third version of the same order
04
Order sheets and invoices get duplicated
Teams enter the same order data more than once across spreadsheets, invoices, and follow-up documents.
Delivery history
History only lives inside chat threads
05
Delivery issues are not tracked cleanly
Failed deliveries and reschedules stay buried inside chat history, which makes follow-up and dispute resolution harder.
How it works
This is how day-to-day order operations change.
01
Online order intake
Restaurants place supplier-specific orders online instead of by phone or text.
02
Order review
Suppliers review the order and confirm items, quantities, and issues in one workflow.
03
Final quantity confirmation
Variable-weight products can be finalized using actual delivered quantities.
04
Automatic document generation
The system prepares purchase orders and final invoices automatically.
05
Status-based tracking
Each order is tracked by status from ready to ship through delivery and completion.
Who it is for
A strong fit for teams like these.
If you want to work with existing restaurant customers in a more organized way, Dishour is built for that transition.
Regional food suppliers serving 10 or more independent restaurants
Wholesalers still receiving a high share of orders by phone or text
Suppliers handling variable-weight goods like meat, seafood, or produce
Lean operations teams where one or two people manage intake and invoicing together
Vision
What Dishour is building next
Connect orders into greater purchasing power
By aggregating demand, suppliers and restaurants can unlock better pricing and better purchasing opportunities.
Turn transaction data into operational advantage
As order data accumulates, teams can run more accurately and make better decisions with less guesswork.
Build a community where restaurants and suppliers grow together
A healthier network emerges when operating knowledge and insights can move naturally between partners.
Create a shared operating standard for food distribution
From ordering to fulfillment and settlement, the goal is one system that makes execution more consistent for everyone.
FAQ
Frequently asked questions
Dishour is a B2B order operations platform for food suppliers working with independent restaurants.
More isn't the goal.
Accuracy is.
That's the foundation of growth.
Clean up phone- and text-heavy order operations with Dishour.